Questions before the walk

It depends on how many trees and shrubs you have, how large they are, what the walk finds and what time of year it is. We don't post figures, because two properties are never alike. After the walk you get a written estimate with a price for each tree or group, so you can decide plant by plant.

We tell you whether the walk carries a fee when you book, and the estimate shows whether that fee is credited toward the work if you go ahead.

Walks are booked by the week in the growing season, and we tell you the next opening when you call. A walk takes one to two hours for most properties. Treatment dates follow the pest: some are a few weeks wide, so we book those first.

New York doesn't license tree care as a trade, so the footer shows our certifications and our insurance instead. Our applicators are certified through the state Department of Environmental Conservation, and a certificate of insurance goes to you on request.

A certified arborist walks the property with you, looks at each tree and shrub you want kept, takes photos and writes notes. You get a written report and estimate that sorts each plant into treat, prune or leave alone.

Treatment visits are billed when the visit is done. Larger pruning or planting jobs may take a deposit, which the estimate states. We take checks, cards and bank transfers.

Treatments wait for the weather the product label asks for, usually dry leaves and a certain range of temperatures. We move the visit and tell you, and a pruning day lost to ice goes to the next dry morning.

Mark any gate codes, tell us about dogs, and show us what you have noticed, such as thin tops, sticky leaves or dead branches. A photo texted to our number ahead of the walk helps us bring the right gear.

Every product has a label that states how long to keep people and pets off treated plants, and we tell you that time at every visit. We don't treat flowering plants while bees are working them, and we leave a note on what we applied.

No. We care for trees that are staying. After a storm we can look at a damaged tree you hope to keep once the hazard is cleared, and for removals we'll point you to a tree service that does that work.

Dutchess County, the Ulster County towns near the river and the southern end of Columbia County. The service area page lists the towns, and the places we don't go.